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Has the app helped you in any way? We'd love to hear from you. If you need assistance with the app please check the most frequent questions below. If your question is not included, feel free to contact us directly. We would love to hear from you.

Most frequent questions

Is my purchase usable by members of my Apple family?

Yes! Both the subscription (pro) and the one-time unlock are available to members of your Apple family

Where is my data stored?

Your data is stored on the backup of your phone. On iOS devices you can also store data on iCloud. To do so go to settings (Home Screen, top right icon) and toggle on iCloud.

How can I delete my data?

If you want to explicitly delete data please go to Settings > Privacy and tap Delete my Data.

Why does my Self-Relfection session differ from day to day?

Self-Reflections with Smart Mode included uses an on-device algorithm and Machine Learning to determine what content would most benefit you. This may include unique assignments, quotes, questions regarding your happiness or more. To tweak this behavior please go to settings and toggle off "Complete sessions".

What is a topic?

Self-Reflections are designed to gain awareness of self. A topic is giving your session some direction to focus on. For instance when you are feeling lonely selecting the topic Loneliness will ask the home-hitting questions so you can take action to feel less lonely. Unsure what to focus on? We have designed the General topic for an all-round experience.

What is in the next update?

We have a roadmap where you can find planned features. If the feature is not planned please let us know, we love your feedback and aim to implement feature requests where possible.

Do you have a link to the privacy and terms or agreement?

Yes! Please find them here terms and privacy

How can I add quotes to my iOS Home Screen?

Tap and hold any icon on the Home Screen until they start to wiggle. Tap the little plus icon. Search for Luci. Select one of the iOS widgets and drop them on the Home Screen. We also wrote a more detailed guide here: Show Quotes iOS


Contact Us

Was your question not included in the FAQs? Please do contact us at [email protected]