Support

Is my purchase usable by members of my Apple family?

Yes! Both the subscription (pro) and the one-time unlock are available to members of your Apple family

Where is my data stored?

Your data is stored on the backup of your phone. On iOS devices you can also store data on iCloud. To do so go to the Luci app, visit the Home tab. Tap the icon on the top right. There you will find a toggle for iCloud. Storing your mental health data on iCloud allows you to use multiple devices to track your mood.

How can I delete my data?

If you want to explicitly delete data please go to Settings > Privacy and tap Delete my Data

Can I add multiple Mood Entries per day?

Yes and we recommend it! Add multiple Mood entries per day, Luci will calculate the averages. We recommend to add an entry whenever you feel a strong emotion, and one at the end of the day. Read our article: [How to use a Mood tracker](https://luciapp.io/blog/how-to-use-mood-tracker) for more tips and tricks.

Can I export my data for my therapist?

Exporting data for therapy can be extremely useful, especially when you have long-term mental health data. You can show your therapist the app during your session, or export your data by tapping the export button on the Home tab within the Luci App (top right). Select PDF as your export format.

Where do the CBT tips come from?

They are rooted from science and come from professional sources around the world. Rewritten only to fit the contents of the app.

Do you support the Apple Watch?

Yes! We do. Apple Watch entries are synced with the app periodically. You can also view quotes and positive affirmations straight from the Watch app

What is in the next update?

We have a roadmap where you can find planned features. If the feature is not planned please let us know, we love your feedback and aim to implement feature requests where possible.

Do you have a link to the privacy and terms or agreement?

Yes! Please find them here terms and privacy