Live your happiest life

black button with Apple iconblack button with Google icon

Support

Has the app helped you in any way? We'd love to hear from you. If you need assistance with the app please check the most frequent questions below. If your question is not included, feel free to contact us directly. We would love to hear from you.

Most frequent questions

Is my purchase usable by members of my Apple family?

Yes! Both the subscription (pro) and the one-time unlock are available to members of your Apple family

Where is my data stored?

Your data is stored on the backup of your phone. On iOS devices you can also store data on iCloud. To do so go to the Luci app, visit the Home tab. Tap the icon on the top right. There you will find a toggle for iCloud. Storing your mental health data on iCloud allows you to use multiple devices to track your mood.

How can I delete my data?

If you want to explicitly delete data please go to Settings > Privacy and tap Delete my Data

Can I add multiple Mood Entries per day?

Yes and we recommend it! Add multiple Mood entries per day, Luci will calculate the averages. We recommend to add an entry whenever you feel a strong emotion, and one at the end of the day. Read our article: [How to use a Mood tracker](https://luciapp.io/blog/how-to-use-mood-tracker) for more tips and tricks.

Can I export my data for my therapist?

Exporting data for therapy can be extremely useful, especially when you have long-term mental health data. You can show your therapist the app during your session, or export your data by tapping the export button on the Home tab within the Luci App (top right). Select PDF as your export format.

Where do the CBT tips come from?

They are rooted from science and come from professional sources around the world. Rewritten only to fit the contents of the app.

Do you support the Apple Watch?

Not yet, but we are working on Apple Watch support

How can I add quotes to my iOS Home Screen?

Tap and hold any icon on the Home Screen until they start to wiggle. Tap the little plus icon. Search for Luci. Select one of the iOS widgets and drop them on the Home Screen. We also wrote a more detailed guide here: Show Quotes iOS

What is in the next update?

We have a roadmap where you can find planned features. If the feature is not planned please let us know, we love your feedback and aim to implement feature requests where possible.

Do you have a link to the privacy and terms or agreement?

Yes! Please find them here terms and privacy

Contact Us

Was your question not included in the FAQs? Please do contact us at [email protected]